Privacy

Your card

Payments are handled by Stripe on its own secure checkout page. Your card details go directly to Stripe and never reach our servers; we don’t see or store them. Stripe keeps your card on file to bill your subscription. The “Save my information” option on that page is optional and doesn’t affect your subscription. You can update your card or cancel from your profile.

What we collect

Contact details

Your email and name, when you subscribe, join the newsletter, take the quiz with your email, or write to us.

Sign in with Google

If you choose Google sign-in, Google shares your name, email and profile picture with us to create and recognise your account. We use it only for that.

Location

Your zip or postal code and the hardiness zone we look up from it, so care timing fits your garden. We don’t ask for your street address.

Your garden

The plants, beds and notes you save, and your quiz answers.

Email preferences

Which newsletters and topics you’ve chosen.

Billing

Your plan and subscription status. Card details stay with our payment processor (see above).

Account protection

Limited information from our payment processor that helps us prevent misuse of free trials and referral rewards. It can’t be used to charge a card or reveal your card number.

Referrals

If you use a referral link, who referred whom and any credit earned.

What you send us

Messages through the contact form.

Who helps us run the site

Trusted service providers handle information on our behalf, only to do these jobs.

Payments

Stripe processes payments and subscriptions.

Running the site

Hosting, database and sign-in providers store your account and garden. Google sign-in is run by Google under its own privacy policy.

Email

Email providers send newsletters, your digest, and account emails.

Analytics and advertising

Google and Pinterest help us understand which pages are used and which ads bring people to the site.

Personalisation

Services that help tailor your digest receive garden details such as your zone and plants, not your name or email.

Cookies and browser storage

Essential

Keep you signed in, complete checkout, and remember a referral link you arrived through.

Preferences

Remember plants you add before signing in, for the length of your visit.

Analytics and advertising

Set by our email, analytics and advertising providers for the purposes above. Your browser settings let you block or clear them.

Your choices

• Change your email preferences, or stop all marketing email, from your profile or the link at the bottom of any email.
• Edit your zip or postal code, plants and beds from your account.
• Update your card, view invoices or cancel from your profile.
• Delete your account yourself from your profile, on the website or in the app. It cancels any subscription and removes what you saved.
• Email hello@battenblooms.com to ask for a copy of your information or to correct it, or if you’d rather we delete your account for you. We’ll act on requests within a reasonable time, keeping only what we’re required to for legal, tax or accounting reasons.

Questions

Write to hello@battenblooms.com or use the contact form. We may update this page from time to time; the date above shows the latest version.